Restaurant Ethnography Essay Example | Topics and Well Written Essays - 500 words

Restaurant Ethnography - Essay ExampleI stubborn to observe the behavior of the employees (waitresses, cashiers, chefs among others) in that respectby focusing on the importance of good behavior and customer intercourse in creating customer loyalty.Context Cottage Inn is a medium restaurant that serves the daily intellectual nourishment needs of the habitats of Chesters Mill. It is located at the heart of the town, directly opposite Walmart Mall and besides character gas station. The restaurant serves various types of foods such as snacks, entrees and beverages, which argon drafted in a stylish menu. Upon entry, there is a buffet service on the first right turn. I observed waiters standing bathroom big silver sweetheartes awaiting to serve the customers. On the left, is a classy burrito bar which contains all the necessary items that atomic number 18 needed to make a sandwich or a Mexican burrito.Opposite the burrito bar is a brand new machine which is used to produce blended juice. Besides, this restaurant has also adequate put that allows the customers to relax and have a clear view of the outside while dinning. The dining room, a considerable room decorated with golden curtains and expensive furniture, is located on the first floor of the building. Leather couches are arranged all-round the dining room with large television sets positioned exactly opposite each couch, I carried out my observations seated on the middle couch since I could observe almost everything from that point.This observations spanned over a period half an hour. First, I noted that there were different jobs assigned to different employees who were expected to unfold them out. There were a couple of workers including five chefs on the main kitchen, six cleaners ( trine downstairs and three upstairs), two ushers, one burrito bar attendant, one milk and beverage server and four to five dish washers. These workers were all cladded uniformly. They wore white head wears, black pants and a white apron. They all looked neat obscure from one whose shirt had been spilt over by soup.